Refund policy

Pursuing the ideal purchase can be a thrilling experience, and at Vanity Slabs, we want to ensure you feel confident in your decision! That’s why we offer a generous 30-day return policy, giving you a full month after receiving your fabulous item to request a return—because sometimes, even the best party favors jah may not be the perfect fit for your celebration moments.

To make your return process smooth and breezy, please ensure your item remains in the pristine condition it arrived in: unworn and unused, complete with tags and nestled in its original packaging. Don't forget to keep your receipt or proof of purchase close at hand!

Ready to start your return adventure? Simply reach out to us at vanityslabs@gmail.com. If your return is approved, we’ll send you a handy return shipping label and easy-to-follow instructions on how and where to send your package. Remember, items sent back to us without first requesting a return will unfortunately not be accepted—so let’s keep everything above board!

If you find yourself with any questions about returns, we’re always here to help—don’t hesitate to contact us at vanityslabs@gmail.com.

Damages and issues
We truly care about your satisfaction! Upon receiving your order, take a moment to inspect it and trigger the joy of your purchase. If the item is defective, damaged, or if you’ve received an unexpected surprise, reach out to us right away! We’re committed to evaluating the issue swiftly and ensuring it gets resolved to your satisfaction—because every detail matters, especially for those mystery ultimate elite experiences.

Exceptions / non-returnable items
While we love to accommodate returns, there are certain treasures that can’t be returned. These include perishable items like food, flowers, or plants; custom products tailored just for you; and personal care goods, including beauty products. For your safety, we also cannot accept returns on hazardous materials, flammable liquids, or gases. If you have specific questions or concerns about your unique purchase, please don’t hesitate to get in touch!

Exchanges
Hoping to swap one gem for another? The fastest path to securing the item you desire is to return what you currently have, and once that return is genuinely accepted, simply make a new purchase for the item you actually want. It’s as easy as pie!

Refunds
Once we’ve received and thoroughly inspected your return, we will notify you promptly regarding the approval status of your refund. If approved, the magic happens—you’ll be automatically refunded via your original payment method! Just keep in mind that it may take a little time for your bank or credit card company to process and post that refund, but rest assured, your satisfaction is our priority!