Privacy Policy

Last updated: September 24, 2026

This Privacy Policy explains how Vanity Slabs Inc ("Vanity Slabs," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit www.vanityslabs.com, use our related websites and tools, contact us, submit content for a custom product or service, or purchase from us through our website or another sales channel (collectively, the "Services").

Personal information we collect

Depending on how you interact with the Services, we may collect:

• Contact and account information: name, email address, telephone number, billing and shipping address, account credentials, and communication preferences.
• Order and commercial information: products viewed or purchased, order history, transaction details, returns, refunds, and customer-service records.
• Payment information: payment method and related transaction details. Payments are processed by payment providers, and we do not directly store complete payment-card numbers.
• Custom-product and user content: photographs, artwork, text, card or label information, design selections, and other files or instructions you submit for custom products, design tools, or professional services.
• Device and usage information: IP address, browser and device type, operating system, time zone, pages and products viewed, searches, referring pages, interactions with the Services, and cookie or similar technology identifiers.
• Marketing and preference information: subscriptions, promotion responses, inferred interests, and advertising interactions.
• Information from other sources: information received from marketplaces, payment processors, shipping carriers, analytics and advertising providers, affiliates, referral partners, social platforms, and other service providers.

How we collect information

We collect information directly from you when you create an account, place an order, submit a design or image, contact us, participate in a promotion, or otherwise use the Services. We also collect information automatically through cookies, pixels, log files, and similar technologies. We may receive information from service providers, sales channels, and business partners that help us provide the Services.

How we use personal information

We may use personal information to:

• provide, operate, personalize, and improve the Services;
• process payments, fulfill orders, create custom products, arrange shipping, and manage returns or refunds;
• communicate about orders, accounts, support requests, policy changes, and service notices;
• send marketing communications where permitted and manage your communication choices;
• measure site performance, understand customer activity, and improve products and marketing;
• detect, investigate, and prevent fraud, security threats, misuse, and other harmful activity;
• comply with legal obligations, enforce our terms, and protect the rights, safety, and property of our customers, Vanity Slabs, and others; and
• carry out other purposes disclosed at the time of collection or with your consent.

Cookies, analytics, and advertising

We and our providers may use cookies and similar technologies that are necessary to operate the Services, remember preferences, understand use of the Services, measure marketing performance, and deliver or personalize advertising. For example, we may use Shopify and Google Analytics or similar providers. Your choices may be available through our cookie banner, browser settings, device settings, or the privacy-choice tools offered on our site. Blocking some technologies may affect how the Services function.

We do not sell personal information for money. Certain disclosures involving analytics or advertising technologies may be considered a "sale," "sharing," or targeted advertising under some privacy laws. Where applicable, you may opt out by using the privacy-choice or "Do Not Sell or Share My Personal Information" control available on our site, by enabling a legally recognized opt-out preference signal such as Global Privacy Control, or by contacting us using the information below.

How we disclose personal information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

• Commerce and technology providers, including Shopify, hosting, cloud-storage, security, customer-support, and website-service providers;
• Payment, fulfillment, and delivery providers, including payment processors, manufacturers, warehouses, and shipping carriers;
• Analytics, marketing, and advertising providers that help measure performance, communicate with customers, or deliver advertising, subject to applicable choices and law;
• Marketplaces, affiliates, and business partners when needed to process a transaction, provide a requested service, or administer a partner program;
• Professional advisers and authorities, including lawyers, accountants, insurers, regulators, law enforcement, or courts when disclosure is reasonably necessary or legally required; and
• Parties to a business transaction, such as an actual or prospective purchaser, investor, lender, or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.

Shopify hosts our online store and processes customer information in connection with Shopify services. You can learn more in the Shopify Consumer Privacy Policy. Other websites, marketplaces, and services linked from our Services have their own privacy practices, and this Policy does not control them.

Custom images and other submitted content

If you provide an image, design, or other content for a custom product or service, we use it to provide the requested service, communicate with you, maintain appropriate business records, prevent misuse, and meet legal obligations. Please submit only content that you are authorized to provide. We may use service providers to store or process this content on our behalf.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, providing support, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with law. Retention periods vary based on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it.

Security and incident response

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We also maintain a process for responding to suspected or confirmed personal-data incidents and for providing legally required notices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to opt out of sale, sharing, targeted advertising, or certain profiling; to limit certain uses of sensitive personal information; to withdraw consent; and to appeal a decision about a privacy request. You also have the right not to receive discriminatory treatment for exercising applicable privacy rights.

To make a request, email contact@vanityslabs.com. Please describe your request and the email address associated with your account or transaction. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct verification with you. Certain information may be retained or excluded from a request when permitted by law.

You can unsubscribe from promotional emails by using the unsubscribe link in the message. Even after opting out of marketing, you may still receive non-promotional messages about orders, accounts, security, or our ongoing business relationship.

Additional information for residents of the EEA, United Kingdom, and Switzerland

Where applicable, we process personal information because it is necessary to perform a contract with you, comply with legal obligations, pursue our legitimate interests where those interests are not overridden by your rights, or because you have provided consent. Our legitimate interests may include operating and improving the Services, preventing fraud, securing our systems, and marketing our products as permitted by law.

Personal information may be transferred to and processed in countries other than your country of residence. Where required, we rely on appropriate safeguards for international transfers. You may also have the right to lodge a complaint with your local data-protection authority.

Children's privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to this Policy

We review this Policy regularly and may update it to reflect changes in our practices, technology, services, or legal obligations. We will post the revised Policy here and update the date at the top. When required by law, we will provide additional notice.

Contact us

Vanity Slabs Inc
14237 Holly Pond Ct
Orlando, FL 32824
United States

Email: contact@vanityslabs.com
Phone: 305-874-7522